TERMS & CONDITIONS

Payment Terms

The non- refundable deposit is payable at order. This fee simply covers reasonable costs incurred by Solar Switch Pty Ltd in securing stock and processing this order. The balance of payment is required on or before the installation date of the solar panels and inverter. Work to be completed by third parties (including but not limited to the meter installer and/or Energy Company) is not grounds for withholding Solar Switch’s payment. Payments totalling more than $1000 made by Mastercard or Visa will attract a 2% surcharge payable by the customer. If the customer pays by cheque, we require a bank cheque if the amount payable exceeds $5000. If the customer fails to pay the amount outstanding when it becomes due interest will accrue at a rate of 12%pa calculated daily and the customer will also be required to pay any debt recovery costs incurred by Solar Switch. A “cooling off period” is only applicable to this contract in some circumstances where State, Territory or Federal laws require it.

Solar Credits/STCs (formerly known as RECs) rebate

I agree to assign the Solar Credits or STCs (Renewable Energy Certificates) (formerly known as RECs) earned by the above system to Solar Switch Pty Ltd as part of this agreement and above discounted price by way of a point of sale discount. I agree to sign all documentation necessary for Solar Switch to claim the STCs or Solar Credits. The net system price payable by the customer (you) is calculated on your eligibility for the discounts set out in the order form (ie STCs or Solar Credits). I understand that if I am not eligible for these discounts for any reason or if laws governing the STCs or Solar Credits Scheme change in any way the amount payable by me the customer may change.

If the customer has received a rebate or rebate approval under the PVRP or SHCP on this or a previous system (on this property), or the STCs multiplier (Solar Credits Scheme) on a previous system on this property, the customer is only entitled to the STCs single value.

If the customer has elected to keep the Solar Credits or STCs without the point of sale discount (indicated by N/A or $0 written on the order form) then Solar Switch Pty Ltd accepts no responsibility for any change in the value of the STCs or Solar Credits or any changes to legislation governing the scheme.

Grid Connection, Meter installation and Solar Buy Back

This agreement DOES NOT include the cost to purchase and install the new meter, which will be charged to you by a private meter contractor (or your energy retailer in some states) following installation of the solar system. The cost of a meter installation is typically $300-$400 but can cost more in some cases. I understand that although Solar Switch may assist in arranging connection to the main grid and meter installation the agreement to undertake this connection is between you and your energy retailer and/or distributor. Any electrical work required to bring your building’s wiring or switchboard up to code (AS3000) is not part of this agreement and will be payable by the customer, this includes “shoebox meters” in the ACT.

I understand that different energy retailers and/or distributors have different rules, requirements and rates in regard to what they will pay me for the solar electricity I generate. I may need to switch energy retailers in order to receive the solar electricity buy-back (feed in tariff). Solar Switch accepts no responsibility if the customer does not receive the solar buy back. Please check with your retailer as to whether they provide the solar buy-back in your area and for any special related conditions. Feed in tariffs or solar electricity buy back schemes are governed by State and Territory laws and Solar Switch accepts no responsibility if these laws change in any way affecting the system’s return on investment.

System Performance

Any performance and return on investment figures indicated by Solar Switch Pty Ltd are given in good faith but are estimates only. These figures are based on average weather patterns for your nearest capital city. System performance will vary from site to site based on several reasons, which include but are not limited to orientation and pitch, shading of the system and varying local weather patterns.

Availability of Goods

Due to the volatility of the solar panel market Solar Switch reserves the right to provide different panels and/or inverters than those specified in this order form. The nearest equivalent panels and/or inverter will be supplied. This clause does not apply to SunPower panels. While we try to adhere to delivery and installation dates wherever possible delays in installation are not grounds for cancellation and Solar Switch is not liable to you to “make good” any perceived loss as a result of these delays.

Responsibility & Ownership

Goods delivered to site become the responsibility of the customer from the moment of delivery. This responsibility extends to damage and theft as well as any liability arising in relation to the goods. Ownership of the goods passes to the customer when the amount outstanding has been paid in full and all documentation required for Solar Switch to claim the STCs or Solar Credits rebate has been signed by the customer.

Installation

Solar Switch Pty Ltd only uses Clean Energy Council certified and insured installers. Our installers are solely responsible for any possible damages during or resulting from the installation. SolarSwitch offers a 7 year workmanship warranty (NB this does not cover the panels and inverters themselves which have their own warranties indicated below).

Warranty

The warranties for the solar panels, inverters and racking are held by the manufacturers or importers. The solar panels carry a 25 year output warranty and minimum 5 year product warranty (excluding Sunpower panels which carry a 10 Year product warranty), the inverters carry a minimum 5 year product warranty and the solar panel racking carries a 10 year product warranty. Please refer to the warranty documents for each individual product for specific details. Solar Switch will assist the customer according to the manufacturer’s/importer’s warranty terms to repair or replace any parts found to be faulty. If parts are not found to be faulty a $120 call out fee may be charged.

I accept the above contract & conditions. The company reserves the right to accept or reject this contract